12jeet Privacy Policy

1 Introduction

Welcome to the 12jeet Privacy Policy. 12jeet ("we", "us", "our") operates the online gaming platform at https://12jeet.club. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit or use the 12jeet platform, whether through a web browser or the 12jeet mobile app.

By registering an account or using any part of the 12jeet platform, you confirm that you have read and understood this Privacy Policy and consent to the collection and use of your data as described here. If you do not agree, please stop using 12jeet and contact us to close your account.

This policy applies to all users of 12jeet, including registered players, visitors who browse without registering, and anyone who contacts our support team. It covers all personal data collected through the website, mobile app, live chat, and email communications.

2 Data We Collect

12jeet collects personal data in several ways — directly from you when you register or interact with the platform, automatically through your use of the site, and occasionally from third-party sources such as payment providers. Here is a breakdown of the categories of data we collect:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by law or responsible gaming obligations.

3 How We Use Your Data

12jeet uses your personal data for specific, legitimate purposes. We do not use your data in ways that are incompatible with the purposes for which it was collected. The main ways we use your data are:

• Account management: To create and maintain your 12jeet account, verify your identity, and keep your account secure.
• Payment processing: To process deposits and withdrawals via bKash, Nagad, and Rocket, and to detect and prevent payment fraud.
• Platform operation: To deliver the games, features, and services you use on 12jeet, and to personalise your experience where appropriate.
• Customer support: To respond to your queries, resolve disputes, and provide assistance when you contact our team.
• Legal compliance: To comply with anti-money laundering (AML) regulations, age verification requirements, and other applicable legal obligations.
• Responsible gaming: To monitor gameplay patterns and identify players who may be at risk of problem gambling, so we can offer appropriate support and tools.
• Platform improvement: To analyse usage patterns and improve the performance, design, and features of the 12jeet platform.
• Marketing communications: To send you promotional offers and updates about 12jeet, where you have given consent to receive such communications. You can opt out at any time.

4 Legal Basis for Processing

12jeet processes your personal data on the following legal grounds, depending on the purpose of the processing:

• Contract performance: Processing that is necessary to provide the services you have signed up for, including account management, gameplay, and payment processing.
• Legal obligation: Processing required to comply with applicable laws, including identity verification, AML checks, and record-keeping requirements.
• Legitimate interests: Processing for purposes such as fraud prevention, platform security, and improving our services, where these interests are not overridden by your rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have given explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

Where we rely on legitimate interests as the legal basis, we always carry out a balancing test to ensure that our interests do not override your fundamental rights and freedoms.

5 Data Sharing & Third Parties

12jeet does not sell your personal data. We may share your data with carefully selected third parties only where necessary and only for the purposes described in this policy. The categories of third parties we may share data with include:

• Payment providers: bKash, Nagad, and Rocket receive the transaction data necessary to process your deposits and withdrawals. These providers have their own privacy policies governing their use of your data.
• Identity verification services: Third-party KYC providers may process your identity documents to verify your age and identity as required by law.
• Game software providers: The providers of games available on 12jeet may receive anonymised gameplay data for the purpose of game performance monitoring and improvement.
• IT and hosting providers: Companies that provide server infrastructure, security services, and technical support for the 12jeet platform.
• Legal and regulatory authorities: Where required by law, we may disclose your data to law enforcement agencies, regulatory bodies, or courts.

All third parties who process data on behalf of 12jeet are required to handle your data securely and in accordance with applicable data protection standards. We do not allow third parties to use your data for their own marketing purposes.

6 Cookies & Tracking Technologies

12jeet uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the site is used. Cookies are small text files stored on your device when you visit a website.

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against fraud. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings and display options to improve your experience on 12jeet.
• Analytics cookies: Help us understand how players use the platform so we can improve it. Data collected is aggregated and anonymised where possible.
• Marketing cookies: Used to show you relevant promotional content. These are only set with your consent and can be disabled at any time through your browser settings.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the 12jeet platform. For more details on the specific cookies we use, please contact our support team.

7 Data Retention

12jeet retains your personal data for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, and regulatory requirements. The general retention periods we apply are:

• Account data is retained for the duration of your account and for a minimum of five years after account closure, as required by AML regulations.
• Transaction records are retained for a minimum of five years from the date of the transaction.
• Support communications are retained for two years from the date of the last interaction.
• Technical and usage data collected via cookies and analytics is typically retained for up to 13 months.
• Marketing consent records are retained for as long as you remain opted in, plus a reasonable period after opt-out for compliance purposes.

8 Your Rights

As a user of 12jeet, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] and we will respond within a reasonable timeframe.

• Right of access: You can request a copy of the personal data 12jeet holds about you.
• Right to rectification: You can ask us to correct any inaccurate or incomplete personal data we hold about you.
• Right to erasure: You can request that we delete your personal data, subject to our legal retention obligations.
• Right to restrict processing: You can ask us to limit how we use your data in certain circumstances.
• Right to data portability: You can request a copy of your data in a structured, machine-readable format.
• Right to object: You can object to processing based on legitimate interests or for direct marketing purposes.
• Right to withdraw consent: Where processing is based on consent, you can withdraw it at any time without affecting prior processing.

We will not charge a fee for handling your request unless it is clearly unfounded or excessive. In such cases, we may charge a reasonable administrative fee or decline the request, and we will explain our reasoning.

9 Children's Privacy

12jeet is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Our registration process includes age verification steps to prevent minors from creating accounts.

If we become aware that we have inadvertently collected personal data from a minor, we will delete that data immediately and close the associated account. If you believe a minor has registered on 12jeet, please contact us at [email protected] so we can investigate and take appropriate action.

Parents and guardians are encouraged to use parental control tools to prevent minors from accessing online gaming platforms. 12jeet supports responsible gaming and takes the protection of minors very seriously.

10 Security Measures

12jeet implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:

• SSL/TLS encryption for all data transmitted between your device and our servers.
• Encrypted storage of sensitive data including passwords and financial information.
• Strict access controls ensuring only authorised personnel can access personal data.
• Regular security audits and vulnerability assessments of our platform infrastructure.
• Two-factor authentication options for player accounts to add an extra layer of security.
• Continuous monitoring for suspicious activity and automated fraud detection systems.

While 12jeet takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password and never share your login credentials with anyone.

11 Updates to This Policy

12jeet may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, we will update the "Last Updated" date at the top of this page.

For significant changes that materially affect how we use your data, we will notify registered players via email or an in-platform notification before the changes take effect. Your continued use of 12jeet after any update constitutes your acceptance of the revised policy.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 12jeet handles your personal data, please get in touch with our team. We are available 24 hours a day, 7 days a week.

• Email: [email protected]
• Live Chat: Available directly on the 12jeet platform around the clock.
• FAQ: Visit our FAQ page for answers to common questions.

For questions about our Terms and Conditions, please visit the Terms and Conditions page. For responsible gaming support, visit our Responsible Gaming page.